Aspen · Roaring Fork Valley
WiFi that works in every room, including the ones with stone walls.
Almost everything else on this site depends on the network being right. It is the part most often done cheaply, and the part that causes the most complaints.
Why valley houses are hard
The construction here is actively hostile to wireless. Stone, timber, radiant floor heating, foil-backed insulation and metal roofing all attenuate signal, and the houses are large enough that one router was never going to be enough. Add outbuildings, a garage apartment, a pool house and a driveway gate, and the problem stops being about the router at all.
The fix is unglamorous: enough access points in the right places, cabled properly, on a switch that can power them, with channels planned rather than left on automatic. Done once, correctly, it stops being a topic of conversation.
What we install and manage
We work with Ubiquiti, Araknis and comparable commercial-grade equipment rather than consumer gear, because it can be monitored remotely and updated without a site visit. Networks are segmented so that guests, staff, cameras and smart-home devices sit apart from the machines holding anything important.
Every managed network is monitored continuously. We generally know an access point has failed, or a circuit has gone down, before anyone in the house does — which in a property that is empty for months at a time is the difference between a phone call and a flooded basement.
Businesses and hospitality
Offices, shops, restaurants and short-term rental properties across the valley have the same problem in a different shape: guest WiFi that has to be easy and separate, point-of-sale that cannot go down in July, and staff turnover that makes shared passwords a bad idea. We build for that explicitly.
Scope
What this covers.
Covered by membership rather than billed by the hour. Every property is surveyed individually — this is the range of work it covers. On-site attendance is included from the Priority tier upward.
- Site survey and wireless coverage design
- Access point installation and placement
- Structured cabling and rack tidy-ups
- Business-grade routers, switches and firewalls
- Network segmentation for guests, staff and IoT
- Guest WiFi portals for rentals and hospitality
- Internet provider liaison and failover
- Continuous remote monitoring and alerting
- Coverage for outbuildings, gates and grounds
- Point-of-sale and office network support
Related
Rarely on its own.
These overlap more than they look like they do. A camera problem is usually a network problem, and a network problem is usually a security problem waiting to happen.
Technology Concierge
One point of contact for every device, network and system in the property — and for every vendor who installed them.
Smart Home Systems
Control4, Sonos, lighting, cameras and automation, kept working long after the installer has moved on.
Cybersecurity & Network Protection
Firewalls, device protection, backups and monitoring, sized for a household or a small business rather than a bank.
Questions
Common questions.
The things people ask us most often, answered without the marketing. If yours isn't here, phone and ask.
Who manages business and home networks in Aspen?
Ajax MS manages networks for homes, offices, shops, restaurants and rental properties across Aspen and the Roaring Fork Valley. Managing is the distinction: the equipment is monitored continuously, firmware is kept current, faults are usually found and fixed remotely before anyone reports them, and it is covered by a monthly membership rather than billed per visit.
Our network was professionally installed and it still drops. What now?
Then the problem is almost certainly maintenance rather than design. Access points drift off channel as neighbours add their own, firmware goes stale, a switch port fails quietly, the provider swaps a modem and changes the subnet. None of that is visible from inside the house. We start by looking at what is actually happening on the network.
What does a managed network include that an installed one does not?
Continuous monitoring with alerting, firmware and security updates applied on a schedule, configuration backed up so a failed device can be swapped in an hour rather than rebuilt, capacity checked as you add devices, and a documented record of the whole network. Installation is a day's work; the value is in the years afterwards.
How do we give guests internet without giving them the run of the network?
By putting them on their own segment with its own password or portal, isolated from the machines, cameras and point-of-sale systems that matter. On business-grade equipment this costs nothing extra and takes minutes. It is one of the first things we check on a property we take over, and it is very often missing.
Can you take over a network another company installed?
Yes, and it is most of our network work. We audit what is there, document it, replace whatever is genuinely past it and keep whatever is not. You get a written record of your own network, usually for the first time, and one company responsible for it from then on.
Is the network watched while the building is empty?
Yes, and for a property occupied a few weeks a year that is the main reason to have us. We see a circuit drop, an access point die or a camera stop recording, and deal with it while the house is empty — rather than you discovering it on the first evening of a holiday.
What does it cost to have our network looked after?
It is part of a membership priced per property rather than a separate line item, so there is no per-visit charge and no hourly rate to weigh up before calling. We survey the property, quote a fixed monthly fee, and quote any hardware separately before buying it.
Tired of being your own IT department?
Membership is capped at 250 clients. Tell us about the property and we'll tell you honestly whether we're the right fit.
Get in touch
Tell us about
the property.
- Call
- (970) 279-1222
- [email protected]
- Office
- 312 Aspen Airport Business Center, Ste B
Aspen, CO 81611 - Hours
- Weekdays 9:00am – 5:00pm · 24/7 member support line