Services
Four disciplines that have to work as one. Every one of them is included in membership rather than quoted by the hour, because a support relationship where you hesitate before calling is not a support relationship.
What we look after
01
Technology Concierge
One point of contact for every device, network and system in the property — and for every vendor who installed them.
Explore02
Smart Home Systems
Control4, Sonos, lighting, cameras and automation, kept working long after the installer has moved on.
Explore03
Managed WiFi & Networks
Business-grade networks that reach the guest house, the garage and the gate. Monitored, not just installed.
Explore04
Cybersecurity & Network Protection
Firewalls, device protection, backups and monitoring, sized for a household or a small business rather than a bank.
ExploreAlso part of the job
The work around
the work.
Most of what makes a property easy to live in doesn't appear on an equipment list. These are the parts members tell us they value most.
Documentation. A written record of every system, account, licence and login in the property, kept current. Most owners have never had one, and it is the single thing that makes everything afterwards faster.
Vendor liaison. We hold the conversations with internet providers, integrators, alarm companies and manufacturers on your behalf — including the parts that involve waiting on hold.
Second-home readiness. Systems checked and warmed up before you arrive, monitored while you are away, and alerts that reach a caretaker who can act on them.
Staff and guest onboarding. Access for housekeepers, caretakers, property managers and guests — granted properly and revoked on the day it should be.
Purchasing and supply. We advise on what to buy, what to replace and what to leave alone, and we supply and install the equipment ourselves — so there is one company responsible for it working, and one warranty to chase.
Handover and takeover. Inheriting systems installed by others, working out what is there, and telling you plainly what is worth keeping.
Tired of being your own IT department?
Membership is capped at 250 clients. Tell us about the property and we'll tell you honestly whether we're the right fit.